• September 8, 2021

PBX Integration for Microsoft Teams

PBX integration with Microsoft Teams

As a longstanding Gamma Accredited Partner, Smart IT can now offer PBX integration for Microsoft Teams to clients as part of the enhanced Gamma’s Direct Routing proposition. Hybrid and remote working have become the new norm with Microsoft Teams experiencing a substantial rise in popularity and is viewed as the go to solution for internal communications platforms.

Building on the previously released Gamma Direct Routing for Microsoft Teams, Smart IT are expanding the solution to automate and simplify the provisioning experience with the launch of the Gamma Voice application. Gamma has also announced the launch of Horizon for Microsoft Teams, a bolt-on solution to Horizon bringing the features of Gamma’s leading business-grade cloud PBX within the Microsoft Teams environment.

What does this mean?

We are now able to offer a solution that enables businesses to use Microsoft Teams as a Horizon endpoint to make and receive telephone calls leveraging Gamma’s Direct Routing capability.
This allows customers to take advantage of their existing Microsoft infrastructure with Smart IT supporting the complex business voice requirements, and provisioning.

This feature-rich solution is a cost-effective alternative to Microsoft Calling Plans, and includes advanced features such as Business Call Recording, Hunt Groups, and Auto Attendant.

For more information on PBX integration for Microsoft Teams get in touch today

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